Viadux is committed to providing excellent customer service and will continue to improve in any way we can. You can now use our online resources to begin your application for a trade credit account. Complete our online credit application by following the prompts, and we'll take care of the rest.APPLICATION FOR CREDIT ACCOUNT
TERMS & CONDITIONS
Viadux Terms & Condition of Trade can be viewed and downloaded as a PDF document.
Please use the link below if you would like to download a copy of the latest Viadux Terms & Conditions. If you have any questions, please contact your nearest branch to speak with a Viadux representative.DOWNLOAD TERMS & CONDITIONS
Viadux is committed to managing the quality of our services to ensure customer requirements are met at all times and where possible exceed their expectations by providing an excellent outcome.
Our commitment to quality and customer satisfaction includes
- 6 monthly customer and employee surveys to gain feedback and improvement opportunities
- Modern, paperless systems to allow access to information where and when ever it is required
- Coaching and training programs that focus on customer service and communication
DOWNLOAD QUALITY POLICY
Viadux is an energetic and safe place to work, where everyone is equal, all ideas are valuable and we work together to get the job done for our customers. This commitment extends to ensuring that our operations do not expose the local community to any risk of injury, illness or damage to property or environment.
Our commitment to safety and duty of care includes:
- Regular and routine communication about safety issues external to Viadux, to promote vigilance and awareness
- Dedicated safety focused team members who provide subject matter expertise
- Employee Assistance programs to provide support for staff across all areas of work
DOWNLOAD SAFETY POLICY
Viadux, as the most progressive and responsive supplier of water network solutions, proudly respects and cares for the people and environment in which we operate.
Water is a precious resource and we take pride in maintaining a high standard of environmental care and deliver sustainable environmental outcomes, which help save water by embracing innovative solutions.DOWNLOAD ENVIRONMENT POLICY
HANDLING & INSTALLATION
You can now download our latest Handling & Installation Manual for our Ductile Iron Pipe Systems. Viadux is committed to the safe practices and installation of all its products.DOWNLOAD HANDLING & INSTALLATION
PIPE DIMENSION CHART
Our Pipe Dimension chart will help you compare the OD of different types of pipes to help you transition between them. It also has useful information for different types of flanged fittings.DOWNLOAD PIPE CHART
CHEMICAL RESISTANCE GUIDE
This guide contains general information to help make decisions on the most suitable materials for different jobs. In every situation there may be variables that cannot be accounted for in this guide.DOWNLOAD CHEMICAL RESISTANCE
Viadux has just completed several audits and certifications in the above fields.
These certifications can now be viewed and downloaded: